Chrome Remote Desktop Alternative – Splashtop Remote Access

Splashtop’s remote access and remote support tools offer better alternatives to Chrome Remote Desktop. Remote access Windows, Mac, Linux, iOS, and Android with Splashtop.

Chrome Remote Desktop Alternative - Splashtop Remote Access

Chrome Remote Desktop is a Google product that enables remote access to your computers from another device. Many people use this for personal use to perform simple tasks while remotely accessing their own computers.

However, those who need more out of their remote access software are often left unsatisfied with Chrome Remote Desktop. Business professionals who want to work remotely and IT support technicians who want to provide support to their customers have complained about Chrome Remote Desktop lacking in the features and functionality they need.

Alternatively, Splashtop’s remote access and remote support software solutions are built to meet the demanding use cases of remote workers, IT support, help desks, and MSPs. That’s why tens of thousands of businesses and over 20 million people use Splashtop today.

Here’s a look at the pros and cons of Chrome Remote Desktop, and why Splashtop is the best alternative for you.

What is Chrome Remote Desktop?

chrome remote desktop logoOriginally, Chrome Remote Desktop started as a Chrome (web browser) extension. Today, it uses a combination of a Chrome extension and a web portal through the Chrome browser.

For anytime remote access to a computer you need to have the proper Chrome Remote Desktop apps installed on both devices AND you need to make sure those devices are logged into the same Google account. To provide remote support you have to direct your end user to install the necessary application to enable access to their computer.

What is Splashtop?

splashtop remote access icon logoAlternatively, Splashtop is powered by Splashtop’s own award-winning proprietary remote access software. All that’s needed for remote access is an internet connection and the appropriate Splashtop software, no shared Google account required.

Once set up, you’ll be able to see your list of all the computers you have access to in the Splashtop app. Simply click on one to start the remote connection. You can access Windows, Mac, and Linux computers from another Windows, Mac, iOS, Android, or Chromebook device. To provide ad-hoc support to a user’s computer, they can go to sos.splashtop.com to generate a session code that will give you access to their computer – no installation required!

Chrome Remote Desktop vs Splashtop

So why is Splashtop a better alternative to Chrome Remote Desktop? Here’s a quick rundown of the main differences:

Remote Access Comparison

Chrome Remote Desktop Splashtop
Setting up anytime remote access In addition to installing the needed apps, requires all computers to be signed into the same Google account which could present security issues. No shared Google accounts required. All that’s needed for remote access is an internet connection and the Splashtop apps.
Starting a remote session Requires you to remember and enter the remote computer’s unique PIN before accessing. No PIN codes required. Simply select the computer you want to access and connect instantly.

 

Remote Support Comparison

Chrome Remote Desktop Splashtop
Providing attended support to computers Requires the end user to install Chrome, sign into or create a Google account, and install the needed extension. No installation required. End users can quickly generate a session code by visiting sos.splashtop.com.
Providing support to mobile devices Not available. Remotely access iOS and Android devices. Remote control Android devices to provide support.
Management console None. Manage and group your users and computers to stay organized through the Splashtop web console.

 

Features Comparison

Chrome Remote Desktop Splashtop
Mobile (iOS & Android) remote access app features Basic feature set including show keyboard, switch between mouse and touch-style input, Ctrl-Alt-Del, and resize desktop. All the features in Chrome Remote Desktop, plus computer grouping, list sorting, view computer info (status, last session, IP address) remote reboot, view all monitors, lock toolbar, blank remote screen, lock keyboard & mouse, and paste keyboard as Keystrokes.
Computer (Windows & Mac) remote access app features Limited basic functionality with send certain keystrokes, adjust screen resolution, and transfer files. All the features in Chrome Remote Desktop plus chat, session recording, remote print, remote wake, share technician desktop, blank screen, lock keyboard & mouse, and much more.

 

For those who want to be more productive, more secure, and/or want to provide support more efficiently, there’s no question that Splashtop is the best alternative to Chrome Remote Desktop.

Splashtop Remote Access Software

As mentioned above, Splashtop offers several different remote access products designed for users with different needs, including business professionals, IT support teams, MSPs, and help desk professionals.

Check out our core business products below and get started with the one that’s right for you for free. No credit card or commitment required to start a free trial!

business-access-blue-iconSplashtop Business Access: for business professionals and small teams who want remote access to their computers. LEARN MORE | FREE TRIAL

 

remote-support-blue-iconSplashtop Remote Support: for MSPs and IT teams who want unattended remote access to their users’ computers to provide remote support. LEARN MORE | FREE TRIAL

 

sos-blue-iconSplashtop On-Demand Support (SOS): for IT, support, and help desk teams who need an attended, quick support solution to provide on-demand remote support to their users’ devices. LEARN MORE | FREE TRIAL

 

See all Splashtop solutions