Splashtop Remote Control from Within Freshservice
Using the Splashtop integration with Freshservice, your IT support, or help desk team can remotely support your users right from within Freshservice, using the Splashtop On-Demand Support (SOS) service.
With the integration, you can initiate a remote desktop connection to your users’ computers to provide support directly from within the Freshservice ticket, with just a few clicks! When the remote access session is complete, session information is automatically logged into the ticket for future reference. Your users do not need to have any software pre-installed to be supported.
You’ll also be able to take advantage of all features found in Splashtop SOS, including file transfer, remote reboot, chat, share technician desktop, and more. All remote sessions are fully encrypted.
Get the Splashtop App in the Freshworks Marketplace and get Splashtop SOS from Splashtop. Start your SOS free trial today and try the integration yourself!
Get Splashtop Remote Support to have unattended remote access to your computers to provide support. Free trials available.
Splashtop Remote Access Solutions
Splashtop Remote Support
Splashtop On-Demand Support (SOS)
Splashtop Enterprise Remote Support
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