ServiceNow and Splashtop Integration

Remotely Support Users From The ServiceNow Platform With Splashtop

Splashtop has integrated with ServiceNow so you can remotely support your users right from within ServiceNow, using the Splashtop SOS service.

With the integration, you can initiate a remote desktop connection to your user’ computers to provide support directly from within ServiceNow incidents, with just a few clicks! After the support session, session information is automatically logged into the incident for future reference. Your users do not need to have any software pre-installed to connect.

Splashtop SOS is a solution optimized for IT support teams, helpdesks and MSPs looking for a best-in-class ad hoc remote support solution, with high performance and robust security.

Key Features

  • Easily create a remote session to user’s computer from within an incident
  • Take advantage of full Splashtop features during a remote session, e.g. file transfer, remote reboot, share technician desktop, etc
  • Automatically record session information into the incident
  • Remote sessions are fully encrypted

To get started, get in touch with Splashtop Sales at 1-408-886-7177 or at sales@splashtop.com for licensing information.

Resources

Splashtop Remote Access Solutions

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The best value on-premise solution for remote access, remote control, and remote support to any device. Give you and your team highly secure remote access.
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